Planning your visit

Use this page to help plan a visit to the Museum.


We want to make your visit as safe and enjoyable as possible so, there are some safety measures that we will be continuing to recommend: 

  • We will continue to monitor visitor numbers to ensure the Museum doesn’t get too crowded. 
  • From 30 November 2021, to comply with the law you must wear a face covering in our Museum shop area (as you enter and exit the building), unless you are exempt. We also recommend you wear a face covering throughout your visit to the Museum.

Our staff and volunteers are on hand to help and answer any questions. For more detailed information, please read the sections below.

Opening hours

Monday10am - 5pm
Tuesday10am - 5pm
Wednesday10am - 5pm
Thursday10am - 5pm
Friday10am - 5pm
Saturday10am - 4pm
Sunday11am - 4pm

The Library is open Monday - Thursday, 10am - 2pm.

The Museum will be closed on the following dates over the Christmas period:

  • 25 December (Christmas Day)
  • 26 December (Boxing Day)
  • 27 December (Substitute Bank Holiday)
  • 28 December (Substitute Bank Holiday)
  • 1 January (New Year's Day).

When you arrive

  • If you have any of the symptoms of coronavirus, or if you have been in contact with anyone that has the virus in the last 10 days, please don’t visit. 
  • From 30 November 2021, to comply with the law you must wear a face covering in our Museum shop area (as you enter and exit the building), unless you are exempt.
  • We recommend wearing a face covering inside the Museum. 
  • We will continue to display NHS QR code posters to make it easy for you to check in to support Test and Trace. You will need to download the NHS COVID-19 app onto your mobile phone before you can scan the QR code. The app is available on Android's Google Play or Apple's App Store - search for NHS COVID-19. 

During your visit

  • Our staff will greet you at a distance. They will be wearing face coverings (unless exempt) and we have screens at our till points.
  • Our café is open, serving hot and cold refreshments. 
  • During the school holidays, we provide an indoor picnic space. Please help us maintain hygiene and protect our collections by not eating or drinking in any other area of the Museum. 
  • We encourage you to use the hand sanitisers around the venue. 
  • We have increased cleaning in all public areas of the building and especially in areas of high contact. 
  • Please use our visual stories if you would like to see at your own pace what a visit to the Museum is like now.

    School groups

    If you wish to bring a school or college group to the Museum in the autumn, please contact the Learning team who will be able to discuss your visit requirements directly with you. 


    In the best interests of protecting our visitors and staff we will continue to wear masks and would strongly recommend that our visitors wear a mask to minimise the risk of spreading Covid-19 and other cold and flu viruses whilst indoors in our building.

    Your support

    This remains a very difficult time for us. Help us ensure art, culture and heritage continue to make a positive impact in our region.  

    Donate today.

    Thank you!