Getting here

Our address is Barras Bridge, Newcastle upon Tyne, NE2 4PT. Please help the environment and walk, cycle or use public transport whenever it’s possible for you to do so.

By Metro

Take the kids for free all day, every day

Make your visit a great value day out by travelling to the Great North Museum: Hancock by the Metro and/or Ferry. Up to three children aged 11 and under can travel for free on the Metro and the Shields Ferry with a fare-paying adult. Find out more.

Tyne and Wear Metro is our official Travel Partner.

The Great North Museum: Hancock is a five-minute walk from Haymarket Metro station. The Museum is well signposted from Haymarket.

More information about the Tyne and Wear Metro and timetables for Haymarket Metro Station.

By rail

Mainline rail connections to Newcastle upon Tyne arrive at Central Station and Haymarket is two stops away on the Tyne & Wear Metro.

More information about Northern Rail train services to Newcastle Central Station.

Buy train tickets with National Rail.

Buy train tickets with Trainline.

By bus

Kids go free.

Kids go free on the bus with a fare paying adult until 7 May 2022. Tyne & Wear, Northumberland and Durham only. Find out more.

The Great North Museum: Hancock is a five-minute walk from Haymarket bus interchange which is served by numerous local bus services.

The Museum is well signposted from Haymarket bus station.

Please contact the Nexus traveline on 0871 200 22 33 or visit the traveline website for more information about public transport.

By coach

There is a coach drop off point on Claremont Road (B1318) to the left side of the Museum. Our postcode is NE2 4PT.

The nearest available coach parking is on Ord Street by the Utilita Arena. For further information, please contact the Newcastle City Council Parking Department on (0191) 261 4503.

By bicycle

We have rack space for at least 10 bicycles outside the main entrance of the Museum.

By car

Newcastle is easily accessible by road via the A1 from the north and south and the A69 from the west. 

The Great North Museum: Hancock can be found on Barras Bridge but there is no public parking on site

The following route planners may help you to plan your journey. Our postcode is NE2 4PT:

The nearest Newcastle City Council car park is:

The nearest NCP car parks are:

  • John Dobson Street (NE1 8HL)
  • New Bridge Street (NE1 8AB)
  • Carliol Square (NE1 6UL)

Click here to find more NCP car parks.

Disabled parking

We have four parking bays available for Blue Badge holders only. 

Please call us before your visit on (0191) 208 6765 or email if you would like to discuss your needs. 

We will do our best to accommodate you in staff parking if our disabled bays are all in use.

Please click here for further information about accessibility at the Museum.