Getting here

Plan your travel to the museum. Please help the environment and walk, cycle or use public transport whenever it’s possible for you to do so.

Where is the museum?

We are based on Newcastle University campus in the north of Newcastle city centre. Our address is:

Great North Museum: Hancock
Barras Bridge
Newcastle upon Tyne

By Metro

Take the kids for free all day, every day

Make your visit a great value day out by travelling to our venues by the Metro. Up to three children aged 11 and under can travel for free on the Metro and the Shields Ferry with a fare-paying adult. 

Tyne and Wear Metro is our official Travel Partner.

Those who are 21 and under can now access single fare bus, Metro and Shields Ferry journeys for just £1. The new offer makes public transport a more affordable way for young people to travel to our museums and galleries and covers many services in Tyne and Wear, Northumberland and County Durham. 

Plan your journey in advance and track your Metro train in real time with the Pop app. Search 'Nexus Pop' on Google Play or the App Store.

The Great North Museum: Hancock is a five-minute walk from Haymarket Metro station. The Museum is well signposted from Haymarket.

More information about the Tyne and Wear Metro and timetables for Haymarket Metro Station.

By rail

Mainline rail connections to Newcastle upon Tyne arrive at Newcastle Central Station and the Haymarket Metro Station is two stops away on the Tyne and Wear Metro.

Lumo is our national travel partner. Lumo is committed to providing sustainable train journeys - its trains are electric powered and 25 times cleaner than flying.

Buy train tickets from London, Edinburgh or Stevenage to Newcastle from Lumo.

More information about Northern Rail train services to Newcastle Central Station.

Buy train tickets with National Rail.

Buy train tickets with Trainline.

By bus

The Great North Museum: Hancock is a five-minute walk from Haymarket bus interchange which is served by numerous local bus services.

The Museum is well signposted from Haymarket bus station.

Please contact the Nexus traveline on 0871 200 22 33 or visit the traveline website for more information about public transport.

By coach

There is a coach drop off point on Claremont Road (B1318) to the left side of the museum. Our postcode is NE2 4PT.

The nearest available coach parking is on Ord Street by the Newcastle Arena. For further information, please contact the Newcastle City Council Parking Department on (0191) 261 4503.

By bicycle

We have rack space for at least 10 bicycles outside the main entrance of the Museum.

By car

Newcastle is easily accessible by road via the A1 from the north and south and the A69 from the west. 

The Great North Museum: Hancock can be found on Barras Bridge but there is no public parking on site

The following route planners may help you to plan your journey. Our postcode is NE2 4PT:

The nearest Newcastle City Council car park is:

The nearest NCP car parks are:

  • John Dobson Street (NE1 8HL)
  • New Bridge Street (NE1 8AB)
  • Carliol Square (NE1 6UL)

Click here to find more NCP car parks.

Clean Air Zone

From 30 January 2023, a Clean Air Zone covers part of Newcastle and Gateshead. The Great North Museum: Hancock sits just outside the Clean Air Zone. Not all vehicles have to pay a charge. Private cars and motorbikes do not have to pay. Learn more about the Clean Air Zone at

Blue Badge parking

We have two parking bays available for Blue Badge holders only.

Please call us before your visit on (0191) 208 6765 or email if you would like to discuss your needs. 

We will do our best to accommodate you in our private staff car park if the Blue Badge bays are all in use.

Please click here for further information about accessibility at the museum.