Collections and object-based enquiries
For object enquiries please see the relevant contacts below
Contact us
Get in touch
Great North Museum: Hancock
Barras Bridge
Newcastle upon Tyne
NE2 4PT
Email: info@greatnorthmuseum.org.uk
Telephone: (0191) 208 6765
Venue hire
Enquiries about hiring our venue: contact form
Telephone: (0191) 277 2303
Useful contacts
Learning and schools
To enquire about booking a visit: Booking enquiry form
Email: gnmlearning@twmuseums.org.uk
(Please don't use learning@greatnorthmuseum.org.uk, which you may have used before, as it is not currently working).
Telephone: (0191) 208 6865
Library
Email: library@greatnorthmuseum.org.uk
Telephone: (0191) 208 3555
Volunteering
Email: volunteering@twmuseums.org.uk
Press and media enquiries
Email: Leann.Hay@twmuseums.org.uk
Telephone: (0191) 277 2152
Curatorial enquiries
For enquiries about our collections, assistance with object identification, academic research, higher education teaching or arranging a tour of the collections.
If relevant to your enquiry, please send a high-quality image and as much contextual information as possible (e.g. its provenance or where it was found).
We cannot accept queries or donations in person without prior arrangement with our curatorial team. Please note that we must consider donations against our Collections Development Policy.
Natural Sciences
Email: gnmnaturalsciences@twmuseums.org.uk
Archaeology and Ethnography
Email: gnmarchaeology@twmuseums.org.uk
Portable Antiquities Scheme (PAS)
Contact us if you have found an archaeological object and want us to record it on the PAS.
Please send a high-quality image and as much contextual information as possible (e.g. where it was found).
In England, Wales and Northern Ireland, certain objects may qualify as Treasure under the Treasure Act (1996) and finders have a legal obligation to report such finds within 14 days.
Email: andrew.agate@twmuseums.org.uk
Telephone: (0191) 208 5031
Find out more: PAS and Treasure
Tell us what you think
The Great North Museum: Hancock is managed by Tyne & Wear Archives & Museums (TWAM). TWAM is committed to delivering an excellent service to all our customers and service users, be they general visitors, our local communities, educational or outreach groups, academics, tourists, groups, stakeholders, sponsors or corporate clients.
Our aim is to continue to improve our service and standards and deliver an excellent customer experience. Dealing effectively with customer comments and complaints will help us to achieve our mission and commitment to delivering a world class service.
