Contact

 Find out how you can get in touch with us...

Get in touch


Great North Museum: Hancock
Barras Bridge
Newcastle upon Tyne
NE2 4PT

Telephone: (0191) 208 6765
Textphone: 18001 0191 208 6765
General enquiries: info@greatnorthmuseum.org.uk


Volunteering: volunteering@twmuseums.org.uk
Learning and schools: learning@greatnorthmuseum.org.uk
Venue hire: events@twmuseums.co.uk


Media/press enquiries: Jonathan.Loach@twmuseums.org.uk (0191) 277 2168


Facebook: www.facebook.com/greatnorthmuseum
Twitter: www.twitter.com/gnm_hancock
Instagram: www.instagram.com/gnm_hancock


Useful links

Volunteering
Learning
Venue hire

Specialist enquiries

We offer a paid-for research service to members of the public looking to find out more about items in our collections.

Our staff will undertake any specific research relating to the collections held by Tyne & Wear Archives & Museums, which comprise:

  • Archives
  • Fine Art
  • Decorative Art
  • Science and industry
  • Ethnography
  • Archaeology
  • Military history and social history
  • Maritime history
  • Natural sciences

The research service costs £30 per hour including VAT.

You can request and pay for your research online by completing our research form or you can visit our research page for more information.

Donations to the collection or bringing in items for identification

Please get in touch with us (via phone, email or letter) before bringing in your items to describe what you would like to offer, or what you need help with identifying. Send us a photograph if possible.

We’ll reply letting you know if your offer is something we can accept, if we need more information, if we cannot accept your offer or to arrange a time for you to bring your item in.

There are a variety of reasons that we may not be able to take your donation. We have a Collections Development Policy that we must use when making a decision.

Please note that unless there are compelling and legitimate reasons, hazardous objects and substances will not be accepted.